Staff very helpful with good advice and quick delivery and return label included.
I had a problem with power and speed dial button so sent trolley back to get fixed under warranty. A very efficient and speedy service as trolley was picked up on a Friday and I got a call and e-mail the following Tuesday to confirm what had been replaced. Excellent service as trolley is now on its way back to me.
A good experience, from the online ordering process to delivery. The trolley arrived very well packed and with clear assembly instructions. I have only had the trolley on the golf course once, but only for 9 holes. It performed well and the remaining battery life showed 75% at the end of the round, which bodes well for its quoted 36 hole expected lifespan. The trolley appears well made, sturdy and it folds and unfolds very easily. My initial impression is good and I look forward to using the trolley for a full 18 holes in the near future to better test its capabilities.
I placed 3 orders over a few weeks, they all arrived safely and on time. Unfortunately the parts have not been fitted as the trolleys are abroad. But hopefully the advise given from your customer services will solve the problem? thank you
I ordered my PowerBug NX DHC just over a week ago. It was easy to order, and other than a GPS phone holder, all the other required accessories I wanted were in stock. It arrived with two days. So easy to set up, and it made me eager to take a day off work and take it for a spin. I played 9 holes, and at the end, was so impressed by its ease to set up and take down. It came with a few accessories, like a travel cover, brolly holder and drink holder. Even with these attached, there was ample space to fit everything back in to the travel bag.
Cut to today (7-11-26) and my PowerBug has endured a 27-hole round. I’ve used the hand warmers too, and still had just under half the battery left, on their 36-hole lithium battery. To top off the experience, I played the best round I’ve ever played, ending up +4 on the final 9 hole.
The only thing obvious to me, is to grab some hedgehog wheels for this time of the year, and the phone holder (when that’s back in stock). The fact this trolley comes with a 3-year warranty for both the trolley and the battery is phenomenal.
Anyone looking to buy a great electric trolley, look no further. It’s amazing. And literally can be put up and down, with the push of one button. You really won’t regret it.
This is my second powerbug electric trolley, the first one is still going after 7 years or more, but thought it was about time for an upgrade, this looks so sturdy only time will tell
Called the UK (Spanish distributor no longer working), described issue, got sold a new motor. Installed it, issue not solved. Very poor after-sales service.
Need some winter (hedgehog) wheels and Powerbug ones are far more reasonable than other well known brands.
Replacement for my 7 year old Powakaddy. Ordered on a Friday and arrived on the Sunday. Excellent packaging. Straight forward instructions. Used twice so far. Very solid construction in comparison to my old trolley. The doen hill control is excellent as the trolley does not run away with you. All in all a very good all round trolley, well built and good value for money. Thoroughly recommend.
Very happy so far with the Powerbug. It makes walking round my hilly course much more pleasurable.
Not used the trolley yet but it came well boxed. The instructions were clear and the little bit of assembly was very easy. The trolley is very sturdy and I am looking forward to using it at the weekend.
I have used today it's brilliant easy to change and fitted to my trolley.
The service i received was excellent and the delivery was very fast the quality of the power bug is excellent i would like to thank the staff for their support and help
I am so far happy with my trolley. However, I have only used it once. There was one slight concern. One of the plastic wheel axle protectors was broken when I unpacked the box. The packaging seemed very robust and intact and there is no signs of damage to the trolley, but it was concerning.
One other small criticism. With my old push trolley, I had a compartment attached to the top with a netting bag underneath that was useful for having spare tees and a spare golf ball that was accessible. There is nothing similar to purchase on your website. I am now looking for a netting bag that I can attach to the handle and frame. These are small points but I wanted to pass on.
Bought this for my fiancé’s birthday. He’s over the moon with it and took it out for the first time yesterday. No issues and made his golfing experience so much better. Super quick delivery. Easy instructions. Would definitely buy from PowerBug again.
Had the trolley a couple of years and it developed a minor fault. Under the warranty I arranged a repair which was done very quickly, and I had the trolley back in days. Not only do they offer a great product at a fantastic price they back it up with good service.
My next trolley will also be a PowerBug
For the price, this trolley can’t be beaten. Great build quality, great features.
Went to the showroom at Flackwell Heath and had superb service. Got just what I wanted with accessories without delivery charges. Well worth the visit.
Purchased 2 "Bugs" at the end of August and very pleased with them. Just been back to collect a couple of sets of winter wheels. Again great friendly, helpful service and fantastic value.
First time purchasing powerbug trolley after my prorider failed.
Trolley is light easy to use make golf round travelling smooth
After years of service, I have had to replace my PowerBug sport golf trolley. I naturally stayed with PowerBug due to previous experience. I now have a shiny new NX DHC. I have used it twice now and I love it. Super service, super quality and super pricing.
I look forward to years of fun with this great piece of equipment.
Excellent customer service.
Very impressed.
Schirmständer. Lieferung erfolgte sehr schnell. Ich bin zufrieden!
